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The Citizenm Rotterdam is a hotel. citizenM Rotterdam is a 4-star modern design hotel centrally located in Rotterdam's Oude Haven (Old Port) district. It is within a 10-minute walk of Markthal Rotterdam (0.5 km) and Oude Haven (0.6 km), and close to Kijk-Kubus (0.3 km), Rotterdam Central Library (0.4 km), and De Koopgoot (0.9 km). The hotel is conveniently situated across the street from Blaak station, offering a 3-minute train ride to Rotterdam Centraal, and is near major public transportation. Rotterdam The Hague Airport (RTM) is 9.4 km away, and Amsterdam Airport Schiphol (AMS) is 61.1 km away.

The hotel features 151 guestrooms, each equipped with an iPad, Smart TV, and pillowtop bed with premium bedding. Guests can control room lights, black-out blinds, curtains, temperature, TV, and radio channels using the in-room iPad or the free citizenM app. Complimentary high-speed Wi-Fi is available throughout the property. Guests can stream from their own Netflix, Prime, or Disney+ accounts to the Smart TV via Chromecast at no extra charge. Private bathrooms include rainfall showers and complimentary toiletries.

Dining options include a daily hot and cold buffet breakfast, available for a fee from 6 AM to 11 AM. This breakfast features local treats, familiar favourites, and healthy options for all dietary needs, including vegan and vegetarian choices, with complimentary hot drinks included. The 24-hour canteenM restaurant and bar/lounge offers a selection of sandwiches, warm dishes, draught beer, champagne, and cocktails. A coffee shop/cafe is also available.

Amenities include a 24-hour reception, a 24-hour business center, express check-in and check-out, and eight meeting rooms. Guests can enjoy contemporary shared living areas furnished with Vitra chic furniture, a communal living room, and a banquet hall. Complimentary iMacs and a printing service are also available.